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SouthSmoke.com was founded in 2002 with the ultimate goal of providing the finest quality Hookah merchandise available in the industry. From our beginnings, SouthSmoke.com has strived to maintain complete customer satisfaction by providing round the clock customer service via telephone, email, live chat, and voicemail capabilities. Through the years we've maintained the integrity of our company and stayed true to our goals:
Why shop with SouthSmoke.com?
SouthSmoke.com has become well known for providing the products and services that you want and the information that you need right at the click of your mouse. We listen to our customers every day by adding new content that has been requested and improving our services and support. The additions of the Hookah 101 and Smoke Lounge sections demonstrate our commitment to quality customer support, by providing an interactive step by step guide of how to setup your Hookah, take apart your Hookah, and maintain your Hookah to ensure proper working condition.
Our teams throughout the world are working hard to meet your needs. And while our competitors may occasionally offer a lower price, SouthSmoke.com is known to offer the best overall experience - the right combination of service, value and products that you've requested.
As we continue to evolve our site and company every day to address your needs, your suggestions and comments are always welcome.
If you would prefer not to make your purchase online, you may contact us Toll-Free via telephone.
To order via telephone: 1.888.57.SMOKE (1.888.577.6653)
For Customer Service: 1.888.57.SMOKE (1.888.577.6653)
For callers outside of the US and Canada, please call our Customer Service Center Monday-Friday 9 am - 7 pm EST, Saturday and Sunday 10 am - 5 pm EST.
Credit Cards/Debit Cards:
SouthSmoke.com accepts a variety of payment options, including Visa, Mastercard, American Express and Discover card.
Personal Checks/Money Orders:
Personal Checks/Money Orders should Include: Item Total, applicable Sales Tax (FL and NV shipments only), and Shipping Charges. To pay using a Personal Check or Money Order, please contact our Customer Service Center Toll Free at 888.577.6653 to place your order via telephone.
If you still have questions about how to make a purchase at SouthSmoke.com, please contact us Toll-Free or send us an electronic inquiry via our Contact Us page.