Free Shipping Terms & Conditions
Free Ground Saver Shipping on Orders $95 and Over (Some Restrictions Apply)
> How do I take advantage of FREE Ground Saver Shipping?
To take advantage of FREE Ground Saver Shipping on orders $95 and over for delivery within the 48 Contiguous United States only, simply follow the instructions listed below:
1) Add at least $95 of merchandise value to your online shopping cart at SouthSmoke.com.
2) On the main shopping cart page, scroll to the bottom portion to locate the Discount Coupon field.
3) Type FREE SHIP in the Discount Coupon field and click "Apply Discount." You may also Click Here to have this promotion applied to your shopping cart automatically.
4) Your shopping cart will reflect the Free Ground Saver Shipping Promotion (Your Shopping Cart will reflect a discount of $12.98 ahead of time on your merchandise value. When you checkout, the shopping cart will add back the $12.98 Ground Saver Shipping charge on the final payment confirmation screen. Therefore, $12.98 Ground Saver Shipping minus the $12.98 discount provided ahead of time discounts your shipping total to $0.00, therefore offering Free Ground Saver Shipping).
5) Complete the online checkout process and enjoy the Free Shipping.
6) Make sure you're available when the shipping carrier attempts delivery of your order.
> What are the terms, conditions, and fine print of this Free Shipping Promotion?
- This offer is valid for orders that exceed $95 in merchandise value.
- This offer is only valid for locations in the 48 Contiguous United States and does not apply on shipments to Hawaii, Canada, Alaska, or any other International destination. This offer is also not valid for APO/FPO locations.
- Free Shipping is only available for orders placed online at SouthSmoke.com.
- Free Shipping cannot be combined with any other available offers, discounts, or incentives.
- Free Shipping items will be delivered via UPS, FedEx, or USPS services (1-7 Business Days).
- Canceling items, combining orders, or changing your shipping address, speed, or preference might affect your order's eligibility for Free Ground Saver Shipping.
- You will not receive Free Ground Saver Shipping on your order if any eligible items are canceled or returned, bringing the total merchandise value below $95.
- If you are not eligible for this Free Shipping Promotion and incorrectly apply this discount code to your order, SouthSmoke.com reserves the right to remove this promotion from your order without further notice.
- SouthSmoke.com reserves the right to end or change this Free Shipping offer at any time.
> I forgot to add the Free Shipping promotion to my order. What are my options?
If you have already placed your order online and meet the requirements of Free Ground Saver Shipping and forget to add the Free Shipping promotion to your order, you may be eligible to file a Free Shipping Claim. Please do not contact customer support via telephone as this is an online only offer and our representatives will not be able to assist regarding this Free Shipping Promotion. Instead, follow these simple instructions:
1) Please make sure that you've ordered at least $95 of merchandise value and have not used any other promotions, discounts, or incentives on your order.
2) Please make sure that you're requesting delivery in the Continental United States and have selected Ground Shipping as your preferred shipping method.
3) You may only file a Free Shipping Claim if your order has been placed within the past two hours. If your order was placed more than two hours ago, you will not be eligible to file a Free Shipping Claim.
4) If you are eligible to file a Free Shipping Claim, you will only receive credit in the form of a SouthSmoke.com Gift Card and will not receive credit back to your original payment method. This SouthSmoke.com Gift Card is valued at $12.98 and may be used towards a future online order at SouthSmoke.com.
5) If you meet the requirements listed above and would like to file a Free Shipping Claim with SouthSmoke.com, please Click Here.