|For information on how to place an order online at SouthSmoke.com, please refer to our simple step-by-step Shopping Process.
If you would prefer not to make your purchase online, you may contact us Toll-Free via telephone.
To order via telephone: 1.888.57.SMOKE (1.888.577.6653)
For Customer Service: 1.888.57.SMOKE (1.888.577.6653)
Direct Line For International Callers: 1.305.677.2485
For callers outside of the US and Canada, please call our Customer Service Center Monday-Friday 10:30 am - 6:30 pm EST.
Credit Cards/Debit Cards:
SouthSmoke.com accepts a variety of payment options, including Visa, MasterCard, American Express and Discover card.
You may always use an Electronic Check when making payment to SouthSmoke.com. This service is available for customers with US Bank Accounts only and you will be required to provide your checking account number and routing number which may be obtained from the bottom of your check. Electronic Checks follow the standard bank clearance time which is typically three business days from the time the check is submitted to the Federal Reserve.
SouthSmoke.com is no longer able to accept payments from PayPal, a third party payment processor, since they are no longer willing to contract with Hookah related companies. We do accept other third party payment processors for European customers. This payment method is similar to PayPal. For more information regarding this payment method, please contact us Toll-Free or send us an electronic inquiry via our Contact Us page.
Personal Checks/Money Orders:
Personal Checks/Money Orders should Include: Item Total, applicable Sales Tax (FL and NC shipments only), and Shipping Charges. To pay using a Personal Check or Money Order, please contact our Customer Service Center Toll Free at 888.577.6653 to place your order via telephone.
If you still have questions about how to make a purchase at SouthSmoke.com, please contact us Toll-Free or send us an electronic inquiry via our Contact Us page.
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